Managing your utility usage is incredibly important, not only is better consumption management good for your pockets but it also helps us to be more mindful of the environment and saving precious resources. An advantage of using the Citiq Prepaid vending system is that both the property owner and tenant get access to our online portal. The Citiq Prepaid Meter Management System provides landlords and property owners with a wide range of features. This innovative easy-to-use online meter management system allows tenants to log in from any device and at any given time to conveniently purchase tokens, and track and efficiently manage water and electricity purchases. Signing up for the meter management system is free and can be done in a few minutes. 

For Landlords

Landlords, especially those with multiple properties, may find it hard to stay on top of the utility usage per property. With the Citiq Prepaid Meter Management System, landlords can conveniently log in from anywhere at any time to view reports and manage buildings. Receiving monthly reports via email and being able to see how much water or electricity was purchased compared to previous months also can assist with tamper detection. The system provides a more complete view of the purchase history, enabling owners and property managers to make more informed decisions.

What can landlords see and do on the online portal?

  • Get access to transaction data
  • Get reports for all your buildings

How do I register as a landlord?

Landlords can register for the Citiq Prepaid Meter Management System by calling our call centre on 087 55 111 55. This can be done when activating the prepaid meter that they purchased or at a later stage. Our friendly call centre will verify a few details (proof of ownership, banking details and your council bill to ascertain the tariff), and once registration is done, you will receive an activation email with a link to set your password and then be able to log in.

For Tenants

Tenants using Citiq Prepaid sub-meters also benefit from this meter management system. They are able to purchase tokens, access their meter data and get a clear understanding of purchase history and costs. VAT invoices for tokens purchases are also available for download.

What can tenants see and do and the online portal?

  • Access the last 5 token purchases
  • View tariff details and what they are paying for electricity or water
  • Purchase prepaid electricity and water online with a 0% convenience fee
  • Use a tariff calculator to see how much units they will get when buying from different platforms


How do I register as a tenant?

To register as a tenant on the Citiq Prepaid Meter Management System simply click on the sign up button at the top right of this website and complete the form. It is important to have the meter number you will be purchasing tokens for handy as it is required at sign up. After completing the form you will receive an activation email with a link to set your password and then you will be able to log in.


If you need assistance with signing up or would like more information about our meter management system, please call our call centre on 087 55 111 55.