TENANTS

Tenants – A System to monitor your usage bills & track usage online

Citiq Prepaid meters allow for complete transparency between landlords and tenants in terms of electricity and water usage. For example if you currently renting and being charged a lump sum for electricity by your landlord without really knowing how much was true usage, Citiq Prepaid utility tracking meters could be your solution.

By using our prepaid meters, you can track how much electricity you are consuming, and purchase electricity on a pay-as-you-go basis instead of paying over funds to landlord or property management agencies blindly. This ensures that you pay only for what you use, and there are no surprise figures in your utility bill.

Check if your prepaid meter is managed by Citiq Prepaid already, else if you do not have a pay-as-you-go meter installed, chat to our Call Center who will give you advice on how easy it is to have one installed by your landlord or managing agent.

Track Monthly Utility Payments Easily

Take control of your electricity spending with Citiq Prepaid’s online portal which lets you track and manage your spending and usage in real time with detailed reports.  

We have made purchasing electricity tokens as easy and convenient as possible by building the largest national network of 80 000 re-charge points across South Africa in stores and kiosks, as well as partnering with a number of online partners, including banks and offering direct purchasing through our own online portal.

Our call centre is available 7 days a week to answer any queries you may have about the cost of your tokens, where to purchase and how to load them.

Please call us on 087 55 111 55 during office hours should you need any support.