Managing your utility usage is incredibly important, not only is better consumption management good for your pockets but it also helps us to be more mindful of the environment and saving precious resources. An advantage of using the Citiq Prepaid meter management system is that both the property owner and tenant get access to our online portal. The Citiq Prepaid Meter Management System provides landlords and property owners with a wide range of features. This innovative easy-to-use online meter management system allows tenants to log in from any device and at any given time to conveniently purchase tokens, and track and efficiently manage water and electricity purchases. Signing up for the meter management system is free and can be done in a few minutes. 

For Landlords

Landlords, especially those with multiple properties, may find it hard to stay on top of the utility usage per property. With the Citiq Prepaid Meter Management System, landlords can conveniently log in from anywhere at any time to view reports and manage buildings. The monthly reports that landlords receive enables them to see how much electricity and water is being used and they can compare this with previous months. Comparing usage is important for tamper detection. For example, if a specific property was using R1500 worth of utilities on an average month on month and suddenly it drops to R200, then there most likely might be a problem. The meter management system provides a more complete view of the purchase history, enabling owners and property managers to make more informed decisions.

How do I register as a landlord?

Landlords can register for the Citiq Prepaid Meter Management System by calling our call centre on 087 55 111 55. This can be done when activating the prepaid meter that they purchased or at a later stage. Our friendly call centre will verify a few details (proof of ownership, banking details and your council bill to ascertain the tariff), and once registration is done, you will receive an activation email with a link to set your password and then be able to log in.

For Tenants

Tenants using Citiq Prepaid sub-meters also benefit from this meter management system. They are able to purchase tokens, access their meter data and get a clear understanding of purchase history and costs. VAT invoices for tokens purchases are also available for download. The biggest benefit for tenants using the Citiq Prepaid Meter Management System is the 0% channel fee when buying tokens and paying via Ozow Pay, Bank Card or Instant EFT. A 0% channel fee means that the recovery rate is slightly cheaper; giving tenants slightly more units than when buying through other channels.

 

How do I register as a tenant?

Signing up for the meter management system is free and can be done in a few minutes. To register as a tenant on the Citiq Prepaid Meter Management System simply click on the sign-up button at the top right of this website and complete the form. It is important to have the meter number you will be purchasing tokens for handy as it is required at sign up. After completing the form you will receive an activation email with a link to set your password and then you will be able to log in. If you have any questions or need help to sign up, give our friendly expert call centre a call on 087 55 111 55.