South Africa’s most trusted prepaid

sub-metering solution

Quick to install. Simple to buy. Effortless to recoup.
Painless to switch.

Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past.

The entire Citiq Prepaid sub-metering solution from our call centre and online portal to national recharge network and meter installation club is purpose-built to put you in control of your utilities.

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We continuously look for ways to improve sub-metering prepaid services for everyone from installers to property managers and owners to tenants.

An innovative online prepaid meter management system lets property owners and tenants access their property and utility data, track consumption, purchase tokens directly and download detailed reports.

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Buying tokens is easy, immediate and convenient. We have built the largest and widest network of recharge points in South Africa.

Download our Tenant App today and start to benefit. 0% channel fees when purchasing tokens via the app. Easily control all your prepaid utilities from your phone. Tokens can be purchased anywhere, anytime

Tenants can also buy tokens online through our payment partners or directly via the Citiq Prepaid website with a 0% convenience fee.

We have two call centres which are staffed 7 days a week to answer any questions you may have.

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Power and water are non-negotiable for the effective functioning of our lives so the prepaid sub-metering system that provides access needs to be as reliable as possible.

Our SABS approved meters are reliable, our software is proprietary and our call centre is available 7 days a week.

We take care of the details from token purchasing for tenants to payment recovery for property owners and managers so that bills get paid and the lights and water literally stay on.


Our prepaid partner network are well-known distributor networks, component and software providers that ensure our products and services are top quality.


We have a wide network of vendors where Citiq Prepaid electricity tokens can be purchased. These include popular retail outlets and stores, and online systems including online banking.

Spar Checkers Shoprite Pick n Pay
Boxer OK Foods Usave Shoprite Caltex
Engen Garage BP Garage Total Garage Sasol
Flash Unipin Onecell Kazang
Top it up Easy Pay First National Bank Standard Bank
Absa Bank Nedbank Capitec bank Investec