SOLUTIONS

Property Owners

Managing and recovering utility funds can be costly, admin-intensive and difficult, especially when tenants dispute amounts or refuse to pay. We remove all of this frustration with our online system that gives you remote, real-time access to usage and transaction data and reports.

Let us take care of all electricity fund recovery with our prepaid system.  Your tenants will use electricity on a ‘pay as you go’ basis and make payment upfront which reduces the risk and tension around bill discrepancies.

All funds collected are held in a trust account insured by the Estate Agency Affairs Board. At the beginning of each month, the money is paid over to an account specified by the property owner or manager. We reduce admin to a minimum while removing the risk and frustration of late or non-payment of utility bills.

For more information on how Citiq Prepaid can help you take control of collecting tenant utility bills, download our brochure.

Back ^

Contractors

Contractors, electricians and plumbers are at the centre of Citiq Prepaid’s business as they bring the power of innovative, reliable and convenient utility metering into homes and businesses across South Africa. We launched the Citiq Installation Club (CIC) in mid-2018 to reward contractors who choose to install Citiq Prepaid meters.

The CIC programme offers registered contractors two significant benefits. Firstly, points are received for every meter installed and registered on the Citiq Prepaid system. Once you have reached 20 points, a cash voucher to be redeemed at any Citiq Prepaid wholesaler is issued.

Secondly, contractors can become part of Citiq Prepaid’s “Preferred Installer” list and are proactively recommended to customers. Our call centre receives over 40 000 calls and emails a month and many of these potential clients are looking for meter installers.

Join the Citiq Installation Club today and be rewarded with cash and clients just for choosing to install South Africa’s leading prepaid metering products.

Back ^

Tenants

Take control of your electricity spending with Citiq Prepaid’s online portal which lets you track and manage your spending and usage in real time with detailed reports.  

We have made purchasing electricity as easy and convenient as possible by building the largest national network of 80 000 re-charge points across South Africa, partnering with a number of digital partners and offering direct purchasing through our online portal.

Our call centre is available 7 days a week to answer any queries you may have about the cost of your tokens, where to purchase and how to load them. 

Please call us on 087 55 111 55 during office hours should you need any support.

Back ^

Retailers

If you are looking to source and stock Citiq Prepaid meters in your store please contact a Citiq Business Development manager.

Contact a Citiq Prepaid Business Development Manager in your Area:

If you have any queries about the product or any other meter related questions please get in touch with our call centre on 087 55 11 55.

Back ^