South Africa’s most trusted prepaid
sub-metering solution
Citiq Prepaid empowers landlords and property managers to control their electricity and water usage. With prepaid sub-meters, tenants can easily purchase electricity and water upfront, and property owners can recoup costs effortlessly, making utility disputes a thing of the past.
The entire Citiq Prepaid sub-metering solution, from our call centre and online portal to the national recharge network and meter installation club, is purpose-built to put you in control of your utilities.
Innovation
We continually seek ways to improve sub-metering prepaid services for everyone, including installers, property managers, owners, and tenants. Our innovative online prepaid meter management system provides property owners and tenants with full access to their utility data, enabling them to closely monitor consumption, purchase tokens directly, and download detailed reports for improved management and transparency.
An innovative online prepaid meter management system enables property owners and tenants to access their property and utility data, track consumption, purchase tokens directly, and download detailed reports.
Convenience
Buying tokens is easy, immediate and convenient. We have established the largest and most extensive network of recharge points in South Africa.
Download our Tenant App today and start to benefit. Easily control all your prepaid utilities from your phone. Tokens can be purchased anywhere, anytime
Tenants can also buy tokens online through our payment partners or directly via the Citiq Prepaid website.
We have two call centres, staffed 24/7, to answer any questions you may have.
Reliability
Power and water are non-negotiable for the effective functioning of our lives so the prepaid sub-metering system that provides access needs to be as reliable as possible.
Our SABS approved meters are reliable, our software is proprietary and our call centre is available 7 days a week.
We take care of the details from token purchasing for tenants to payment recovery for property owners and managers so that bills get paid and the lights and water literally stay on.
PARTNERS
Our prepaid partner network comprises a well-established distributor network of component and software providers, ensuring that our products and services are of top quality.
