The Citiq Prepaid Meter Management System provides landlords, property owners, managing agents and tenants with a wide range of features. This innovative easy-to-use online portal allows tenants to log in from any device and at any given time to conveniently purchase tokens, access their meter data and get a clear understanding of purchase history and costs. VAT invoices for tokens purchased are also available for download.

What can tenants see and do on the meter management system?

  • Access the last 5 token purchases
  • View tariff details and what they are paying for electricity or water
  • Purchase prepaid electricity and water online with a 0% convenience fee
  • Use a tariff calculator to see how many units they will get when buying from different platforms


Tokens purchased via the meter management system has a 0% channel fee

The biggest benefit for tenants using the Citiq Prepaid Meter Management System is the 0% channel fee when buying tokens and paying via Ozow Pay, Bank Card or Instant EFT. A 0% channel fee means that the recovery rate is slightly cheaper; giving tenants slightly more units than when buying through other channels.


How do I register as a tenant?

Signing up for the meter management system is free and can be done in a few minutes. To register as a tenant on the Citiq Prepaid Meter Management System simply click on the sign up button at the top right of this website and complete the form. It is important to have the meter number you will be purchasing tokens for handy as it is required at sign up. After completing the form you will receive an activation email with a link to set your password and then you will be able to log in. If you have any questions, or need help to sign up, give our friendly expert call centre a call on 087 55 111 55.

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